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Consumers' view
Patients' eye view

https://doi.org/10.1136/qhc.11.3.276

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    Displayed here are some of the photographs taken by users of the Breast Diagnostic Service at the Ospedale Maggiore, Bologna, which were included in the winning poster display presented at the 6th European Forum on Quality Improvement in Health Care held in Bologna in March 2001. They show some quality and non-quality aspects of the service noted by the women during their …

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