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The coming of age of “safety” indicators
Can safer practices—especially pertaining to medication use—be measured and analyzed within the existing paradigm of performance assessment in health care? More than 20 years of experience in performance measurement and evaluation, primarily through indicators, have built a path upon which the more controversial, challenging, and yet similar concepts of safe practices can indeed proceed. Whether descriptive and qualitative (organizational culture towards punishment when errors are identified1–3) or quantitative (use of successive measurement methods to build a performance profile4–6), safer practice is affected by the same latent confounders of performance measurement.
The latency of these confounders complicates identification of the explanatory factors regarding the safety of processes. Consequently, and with the recognition that many explanatory factors remain to be uncovered, the evaluation of safety faces at least the following challenges:
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design of the measurement tools;
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methods of analysis;
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identification of linkages between what is done and what happens.
These challenges are also considered by Paton and Lelliott in their paper on the quality of prescribing for psychiatric inpatients in this issue of QSHC.7 They present critical first steps in addressing medication use and safety issues. Based on the findings of this paper, a few additional comments on the …