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Qual Saf Health Care 13:ii22-ii27 doi:10.1136/qshc.2003.009522
  • Original Article

A typology of organisational cultures

Table 1

 How organisations process information

Pathological Bureaucratic Generative
Power oriented Rule oriented Performance oriented
Low cooperation Modest cooperation High cooperation
Messengers shot Messengers neglected Messengers trained
Responsibilities shirked Narrow responsibilities Risks are shared
Bridging discouraged Bridging tolerated Bridging encouraged
Failure→scapegoating Failure→ justice Failure→ inquiry
Novelty crushed Novelty→ problems Novelty implemented

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