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Volume 17, Issue 1
What is quality and how is it achieved? Practitioners’ views versus quality models
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Organisational matters
What is quality and how is it achieved? Practitioners’ views versus quality models
Online download statistics by month:
Online download statistics by month: February 2008 to March 2024
Abstract
Full
Pdf
Feb 2008
310
71
188
Mar 2008
191
87
114
Apr 2008
105
60
71
May 2008
76
27
43
Jun 2008
61
30
37
Jul 2008
79
22
33
Aug 2008
41
19
19
Sep 2008
70
21
35
Oct 2008
94
22
30
Nov 2008
141
13
23
Dec 2008
59
13
24
Jan 2009
58
18
34
Feb 2009
96
38
66
Mar 2009
109
27
45
Apr 2009
84
20
30
May 2009
84
24
27
Jun 2009
63
18
34
Jul 2009
49
13
19
Aug 2009
40
8
17
Sep 2009
52
9
15
Oct 2009
54
12
20
Nov 2009
12
2
4
Dec 2009
14
6
5
Jan 2010
52
8
26
Feb 2010
62
19
50
Mar 2010
59
18
42
Apr 2010
58
13
21
May 2010
54
7
23
Jun 2010
96
13
21
Jul 2010
38
6
18
Aug 2010
78
8
26
Sep 2010
76
6
20
Oct 2010
82
10
17
Nov 2010
101
15
23
Dec 2010
64
22
15
Jan 2011
49
12
22
Feb 2011
59
12
26
Mar 2011
76
12
21
Apr 2011
91
16
20
May 2011
71
6
13
Jun 2011
66
23
14
Jul 2011
51
10
17
Aug 2011
61
13
22
Sep 2011
51
7
17
Oct 2011
62
18
23
Nov 2011
59
14
16
Dec 2011
87
9
18
Jan 2012
90
17
18
Feb 2012
68
6
13
Mar 2012
105
14
13
Apr 2012
142
13
10
May 2012
202
7
9
Jun 2012
246
8
18
Jul 2012
79
6
20
Aug 2012
80
8
6
Sep 2012
62
4
7
Oct 2012
113
8
10
Nov 2012
91
5
11
Dec 2012
45
6
8
Jan 2013
72
5
3
Feb 2013
51
16
15
Mar 2013
47
6
11
Apr 2013
68
7
17
May 2013
58
4
16
Jun 2013
49
6
9
Jul 2013
40
6
3
Aug 2013
45
10
13
Sep 2013
47
4
7
Oct 2013
55
4
9
Nov 2013
41
6
9
Dec 2013
15
2
2
Jan 2014
47
6
13
Feb 2014
55
0
9
Mar 2014
27
7
9
Apr 2014
43
1
7
May 2014
36
3
4
Jun 2014
47
1
2
Jul 2014
41
4
8
Aug 2014
21
0
2
Sep 2014
35
6
6
Oct 2014
25
3
8
Nov 2014
56
8
11
Dec 2014
26
3
4
Jan 2015
35
4
9
Feb 2015
24
1
11
Mar 2015
26
5
11
Apr 2015
18
1
1
May 2015
24
5
9
Jun 2015
38
5
10
Jul 2015
10
4
5
Aug 2015
16
2
2
Sep 2015
22
1
3
Oct 2015
17
2
3
Nov 2015
24
5
8
Dec 2015
56
8
2
Jan 2016
51
2
6
Feb 2016
29
0
1
Mar 2016
51
0
9
Apr 2016
47
0
6
May 2016
46
0
4
Jun 2016
26
0
1
Jul 2016
42
0
8
Aug 2016
48
2
5
Sep 2016
38
3
7
Oct 2016
37
7
17
Nov 2016
38
2
0
Dec 2016
27
1
1
Jan 2017
35
5
2
Feb 2017
49
5
5
Mar 2017
66
11
8
Apr 2017
39
10
4
May 2017
35
4
2
Jun 2017
36
3
1
Jul 2017
59
4
2
Aug 2017
47
3
0
Sep 2017
102
3
1
Oct 2017
83
9
7
Nov 2017
77
5
2
Dec 2017
69
9
5
Jan 2018
84
5
4
Feb 2018
96
4
5
Mar 2018
125
11
4
Apr 2018
142
13
4
May 2018
165
4
0
Jun 2018
84
4
3
Jul 2018
102
4
3
Aug 2018
117
3
1
Sep 2018
65
0
0
Oct 2018
77
1
3
Nov 2018
72
5
2
Dec 2018
100
4
2
Jan 2019
95
6
7
Feb 2019
83
1
0
Mar 2019
122
2
0
Apr 2019
92
4
3
May 2019
69
2
3
Jun 2019
63
4
4
Jul 2019
117
8
4
Aug 2019
78
1
3
Sep 2019
86
5
6
Oct 2019
134
5
4
Nov 2019
106
0
2
Dec 2019
149
3
2
Jan 2020
157
5
6
Feb 2020
77
1
0
Mar 2020
74
1
0
Apr 2020
94
1
0
May 2020
56
1
3
Jun 2020
59
6
2
Jul 2020
54
1
8
Aug 2020
28
0
0
Sep 2020
69
1
1
Oct 2020
58
2
2
Nov 2020
84
0
5
Dec 2020
67
1
0
Jan 2021
49
2
1
Feb 2021
98
0
2
Mar 2021
193
3
6
Apr 2021
67
0
0
May 2021
16
4
2
Jun 2021
1
1
1
Jul 2021
2
1
3
Aug 2021
1
0
5
Sep 2021
4
4
2
Oct 2021
61
5
1
Nov 2021
75
7
3
Dec 2021
58
2
1
Jan 2022
80
1
0
Feb 2022
68
0
0
Mar 2022
78
1
4
Apr 2022
71
1
0
May 2022
79
4
7
Jun 2022
72
0
0
Jul 2022
104
2
4
Aug 2022
90
2
4
Sep 2022
75
5
5
Oct 2022
94
4
2
Nov 2022
103
4
1
Dec 2022
38
3
4
Jan 2023
60
1
0
Feb 2023
134
5
6
Mar 2023
65
7
3
Apr 2023
65
3
1
May 2023
37
1
1
Jun 2023
36
4
3
Jul 2023
56
1
0
Aug 2023
43
1
0
Sep 2023
41
1
2
Oct 2023
54
4
0
Nov 2023
66
3
2
Dec 2023
95
5
0
Jan 2024
48
4
1
Feb 2024
29
1
2
Mar 2024
59
2
1
Total
13167
1446
2158
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