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Qual Saf Health Care 19:187-194 doi:10.1136/qshc.2008.029918
  • Original research

Can guidelines improve referral to elective surgical specialties for adults? A systematic review

Table 3

Study characteristics and type of intervention

Main author Study date Country Subjects Reference Condition/specialty Methods Intervention type SIGN quality score13 Outcomes measured Findings
Descriptive designs
1 Fertig 1993 UK local 400 referrals (100 referrals per specialty)+a further 22 referrals by 21 PCPs 12 Orthopaedics ENT, gynaecology, ophthalmology Descriptive case series Referral guideline 3 Guideline compliance
Referral rates
Most of referrals appropriate in comparison to guideline standards
Guidelines unlikely to reduce referral rates
2 Kumar 1996–1997 UK local 100 referrals by ∼100 PCPs 26 ENT, tonsillectomy Descriptive case series Referral guideline for direct listing for surgery 3 Guideline compliance Variable compliance by GPs with guidelines
3 Collins 1995 US national Simulated case histories/vignettes;444 PCPs 27 Urology, benign prostatic hypertrophy Cross-sectional survey Referral guideline 3 Guideline compliance Diagnostic evaluations vary from guideline standards
4 Fried-Lieb 1990–1991 US local 1796 preauthorisation requests to HRM 28 Orthopaedics, low back pain Descriptive case series Management guideline plus telephone based prior authorisation scheme 3 Appropriateness
Cost
Use of conservative management increased
Net savings
5 Rossi-Gnol 1988–1990 Canada international 456 referrals for 2147 randomly selected patients Quebec Workers Compensation Board 29 Orthopaedics, low back pain Descriptive case series Management guideline+referral guideline 3 Guideline compliance
Referral rates
Waiting times
Compliance with guideline, referral rates low and waiting times high in comparison to guideline standards.
6 Bishop 2003 Canada local 49 referrals 30 Orthopaedics, low back pain Descriptive case series Management guideline+referral guideline 3 Guideline compliance Compliance variable—eg, good in examination; less good in imaging recommendations
7 Cerdan 2002–2004 Spain local 188 referrals made by 71 PCPs 31 General surgery Descriptive case series Guideline plus one-stop service 3 Guideline compliance
Waiting times
Improved compliance
Reduced waiting times
8 Arroyo 2000 Spain local 86 referrals by 26 PCPs 32 General surgery Descriptive case series Guideline plus one-stop service 3 Guideline compliance
Waiting time
Guideline compliance high
Waiting time reduced
9 Padilla 1995–1996 Spain local 400 referrals from five health centres 33 Urology, benign prostatic hypertrophy Descriptive case series Guideline plus one-stop service 3 Guideline compliance
Waiting times
Compliance good
Reduced waiting times
10 Norg 2005 Netherlands local 512 patients from 14 general practices 34 LUTS Modelling study Decision checklist 4 Compliance Compliance estimated as high
11 Rao 2001–2002 UK local 8993 patients 35 Orthopaedics, musculoskeletal problems Descriptive case series Referral guidelines pro forma 3 Guideline compliance High proportion of referrals compliant with guideline.
12 Lash 2005 UK local 62 referrals for cataract 36 Ophthalmology Descriptive case series National guidance 3 Guideline compliance Compliance with “gold standard”
13 Fullen 2006 Ireland 54 referred patients 37 Orthopaedics, acute low back pain Descriptive case series Referral guideline 3 Guideline compliance Referral practice not consistent with European guidelines
Controlled designs
1 Bradshaw 1997 UK local 147 referrals 25 General surgery Mixed design Referral guideline for direct listing for surgery 2− Waiting times Reduction in waiting time
2 Thomas 2003 UK local 959 referrals from 55 practices/health centres 15 Urology, LUTS; microscopic haematuria Cluster RCT
Allocation concealment+
Guideline plus “one-stop service” 1+ Guideline compliance
Health outcomes Short
Form Health Survey
(SF-36) Waiting times
Costs
Appropriate investigations increased in intervention group (0.5 (0.2–0.8) p<0.01)
Reduced waiting times
No change in patient outcome
Reduction in hospital costs (£0.28–£43.00)
3 Emslie 1993 UK local 100 couples from 82 practices/health centres 19 Gynaecology, infertility RCT
Allocation concealment—not stated
Guideline plus structured management sheet 1− Guideline compliance Compliance with guideline increased for all targeted activities—eg, use of day 21 progesterone increased (72% intervention vs 41% control (p<0.001)
4 Morrison 1996/1997 UK local 689 referrals from 214 practices/health centres 16 Gynaecology Infertility Cluster RCT
Allocation concealment—not stated
Guideline plus structured management sheet 1− Referral rates Guideline compliance Cost No difference in referral rates. Appropriate investigations more likely to be carried out (OR 1.32(1.00–1.75) Non sig increase in costs.
5 Maddison 2001/2003 UK local ∼5000 referrals from ∼100 PCPs 20 Orthopaedics Cohort study—historical controls Guideline plus referral triage 2− Referral rates
Appropriateness
Waiting time
Rates of referral increased (by 86%)
Waiting times reduced
Appropriateness (surgical conversion rate 37%) unchanged
6 Benninger 1994/1995 US local 163 referrals from 74 PCPs 21 ENT Cohort study—historical controls Management guideline+referral guideline 2− Appropriateness of referral
Waiting times
Appropriateness (45% (before), 70% (after; at 5 months), p<0.05)
No change in waiting times
7 Rao 1994/1995 US national 550 referrals by PCPs referring to one secondary care centre 22 Orthopaedics, low back pain Cohort study—historical controls Management guideline+referral guideline 2− Guideline compliance No change in appropriateness of investigations
8 Goldberg 2001 US national (No data on absolute numbers of referrals or referrers-only rates supplied) 17 Orthopaedics, low back pain Cluster RCT (with time series analysis)
No allocation concealment
Management guideline+referral guideline 1− Surgery rates Reduction of 8.9% surgical operations (20.9 per 100 000 population) over 30 months in intervention communities
9 Spata-fora 2000/2002 Italy national 1203 referrals (2465 patients) 450 PCPs 23 Urology, LUTS Cohort study—historical controls Management guideline+referral guideline 2− Referral rates
Guideline compliance
Cost
Referral rates unchanged
Compliance (eg, reduced use and cost of inappropriate investigation (33%–22%)) (p<0.001)
Reduced costs=savings of 13.8%
10 Fender 1999 UK 1001 consultations (130 referrals) 18 Gynaecology, menorrhagia Cluster RCT
Allocation concealment+
“Educational package” based on principles of academic detailing 1+ Guideline compliance (with treatment recommendations)
Referral rates
Recommended medication increased (OR 2.38 (1.61–3.49)) in intervention group and referral rate reduced (OR 0.64 (0.41–0.99))
11 Julian 2007 UK local 193 referrals from 157 general practices (99 intervention: 94 control) 24 Gynaecology, menorrhagia Cohort study—concurrent controls Management guideline+referral guideline 2+ Patient outcomes (surgery rates) No difference in SF-36 scores
Increased satisfaction in intervention group
No difference in surgical rates
  • HRM, health risk management; LUTS, lower urinary tract symptoms; PCP, primary care practitioner; SIGN, Scottish Intercollegiate Guidelines Network.

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