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Partners in our care: patient safety from a patient perspective
  1. R B Hovey1,
  2. A Morck2,
  3. S Nettleton3,4,
  4. S Robin4,
  5. D Bullis4,
  6. A Findlay4,
  7. H Massfeller5
  1. 1Consumers Advancing Patient Safety (CAPS), 405 N. Wabash Ave., Suite P2W Chicago, IL 60611
  2. 2Alberta Health Services: Calgary Health Region, Calgary, Alberta, Canada
  3. 3Alberta Health Services: Calgary Health Region, Health Outcomes, and Calgary, Alberta, Canada
  4. 4Member Patient/Family Safety Council: Alberta Health Services: Calgary Health Region, Calgary Alberta Canada
  5. 5Division of Applied Psychology APSY, Faculty of Education, University of Calgary, Calgary, Alberta, Canada
  1. Correspondence to Richard B Hovey, Consumers Advancing Patient Safety, C/O 15 Fermanagh Avenue, Toronto, Canada M6R 1M1; rhovey{at}ucalgary.ca

Abstract

The voice and role of “patient” in patient safety were explored by the Calgary Health Region's Patient and Family Safety Council perspective and the Calgary Health Region, Calgary, Alberta, Canada—an important collaboration for enhanced patient safety. Insights into patient safety were shared and coauthored in this article by the Patient and Family Safety Council with members of the Calgary Health Region staff. The Patient and Family Safety Council members were asked to respond to articles written about the role of patient in patient safety, without direct communication with patients. The authors of this article intended to demonstrate only a few of the ways in which patient involvement and feedback through partnership turn knowledge into action and help inform patients about safety practices and procedures.

  • Patient safety
  • communication
  • safety culture
  • qualitative research
  • practice-based research network

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Footnotes

  • Competing interests None declared.

  • Provenance and peer review Not commissioned; externally peer reviewed

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