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Deafening silence? Time to reconsider whether organisations are silent or deaf when things go wrong

Authors

  1. Correspondence to Dr Aled Jones, School of Healthcare Sciences, Cardiff University, EastGate House, 35-43 Newport Road, Cardiff CF24 0AB, UK; jonesa97{at}cardiff.ac.uk
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Citation

Jones A, Kelly D
Deafening silence? Time to reconsider whether organisations are silent or deaf when things go wrong
BMJ Quality & Safety 2014;23:709-713.

Publication history

  • Received January 27, 2014
  • Revised June 6, 2014
  • Accepted June 21, 2014
  • First published July 11, 2014.
Online issue publication 
May 13, 2016

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