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Editorial
Taking complaints seriously: using the patient safety lens
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Authors

  1. Correspondence to Dr Thomas H Gallagher, Department of Medicine, UW Medicine Center for Scholarship in Patient Care Quality and Safety, University of Washington, 1959 NE Pacific Street, Suite BB1240 Seattle, WA 98915, USA; thomasg{at}uw.edu
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Citation

Gallagher TH, Mazor KM
Taking complaints seriously: using the patient safety lens
BMJ Quality & Safety 2015;24:352-355.

Publication history

  • Accepted April 28, 2015
  • First published May 14, 2015.
Online issue publication 
May 13, 2016

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