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Does Lean healthcare improve patient satisfaction? A mixed-method investigation into primary care

Authors

  1. Correspondence to Dr Bozena Bonnie Poksinska, Quality Technology and Management, Department of Management and Engineering, Linköping University, Linköping 581 83, Sweden; bonnie.poksinska{at}liu.se
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Citation

Poksinska BB, Fialkowska-Filipek M, Engström J
Does Lean healthcare improve patient satisfaction? A mixed-method investigation into primary care

Publication history

  • Received 10 April 2015
  • Revised 17 January 2016
  • Accepted 18 January 2016
  • Published online 10 February 2016.

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