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The use of patient feedback by hospital boards of directors: a qualitative study of two NHS hospitals in England

Authors

  1. Correspondence to Dr Juan I Baeza, School of Management and Business, Faculty of Social Science and Public Policy, King's College London, London, UK; juan.baeza{at}kcl.ac.uk
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Lee R, Baeza JI, Fulop NJ
The use of patient feedback by hospital boards of directors: a qualitative study of two NHS hospitals in England

Publication history

  • Received November 18, 2016
  • Revised May 11, 2017
  • Accepted June 26, 2017
  • First published July 28, 2017.

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