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Original research
Is quality important to our patients? The relationship between surgical outcomes and patient satisfaction

Authors

  • Kristel Lobo Prabhu Department of Surgery, University of Toronto, Toronto, Ontario, Canada Division of General Surgery, Toronto Western Hospital, University Health Network, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Michelle C Cleghorn Division of General Surgery, Toronto Western Hospital, University Health Network, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Ahmad Elnahas Division of General Surgery, Toronto Western Hospital, University Health Network, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Alvina Tse Division of General Surgery, Toronto Western Hospital, University Health Network, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Azusa Maeda Division of General Surgery, Toronto Western Hospital, University Health Network, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Fayez A Quereshy Department of Surgery, University of Toronto, Toronto, Ontario, Canada Division of General Surgery, Toronto Western Hospital, University Health Network, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Allan Okrainec Department of Surgery, University of Toronto, Toronto, Ontario, Canada Division of General Surgery, Toronto Western Hospital, University Health Network, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Timothy D Jackson Department of Surgery, University of Toronto, Toronto, Ontario, Canada Division of General Surgery, Toronto Western Hospital, University Health Network, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  1. Correspondence to Dr Timothy D Jackson, Division of General Surgery, Toronto Western Hospital, University Health Network, 399 Bathurst Street, Room 8MP-322, Toronto, Ontario, M5T 2S8, Canada; timothy.jackson{at}uhn.ca
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Citation

Lobo Prabhu K, Cleghorn MC, Elnahas A, et al
Is quality important to our patients? The relationship between surgical outcomes and patient satisfaction
BMJ Quality & Safety 2018;27:48-52.

Publication history

  • Received June 22, 2017
  • Revised October 11, 2017
  • Accepted October 22, 2017
  • First published November 3, 2017.
Online issue publication 
February 23, 2018

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