Table of contents
October 2008 - Volume 17 - 5
Quality lines
- Quality lines (8 October, 2008)
Editorial
Original research
- Predicting patient complaints in hospital settings (8 October, 2008)
Error management
- Contributing factors identified by hospital incident report narratives (8 October, 2008)
Organisational matters
- A critical look at Lean Thinking in healthcare (8 October, 2008)
Commentary