Use of medical emergency team (MET) responses to detect medical errors

Qual Saf Health Care. 2004 Aug;13(4):255-9. doi: 10.1136/qhc.13.4.255.

Abstract

Background: No previous studies have investigated whether medical emergency team (MET) responses can be used to detect medical errors.

Objectives: To determine whether review of MET responses can be used as a surveillance method for detecting medical errors.

Methods: Charts of all patients receiving MET responses during an 8 month period were reviewed by a hospital based Quality Improvement Committee to establish if the clinical deterioration that prompted the MET response was associated with a medical error (defined as an adverse event that was preventable with the current state of medical knowledge). Medical errors were categorized as diagnostic, treatment, or preventive errors using a descriptive typology based on previous published reports.

Results: Three hundred and sixty four consecutive MET responses underwent chart review and 114 (31.3%) were associated with medical errors: 77 (67.5%) were categorized as diagnostic errors, 68 (59.6%) as treatment errors, and 30 (26.3%) as prevention errors. Eighteen separate hospital care processes were identified and modified as a result of this review, 10 of which involved standardization.

Conclusions: MET review may be used for surveillance to detect medical errors and to identify and modify processes of care that underlie those errors.

MeSH terms

  • Emergency Service, Hospital / standards*
  • Humans
  • Intensive Care Units / standards
  • Medical Audit*
  • Medical Errors / classification
  • Medical Errors / prevention & control*
  • Medical Records Systems, Computerized
  • Multi-Institutional Systems
  • Patient Care Team*
  • Pennsylvania
  • Process Assessment, Health Care
  • Sentinel Surveillance*
  • Systems Analysis