PT - JOURNAL ARTICLE AU - Ron Paterson TI - Not so random: patient complaints and ‘frequent flier’ doctors AID - 10.1136/bmjqs-2013-001902 DP - 2013 Jul 01 TA - BMJ Quality & Safety PG - 525--527 VI - 22 IP - 7 4099 - http://qualitysafety.bmj.com/content/22/7/525.short 4100 - http://qualitysafety.bmj.com/content/22/7/525.full SO - BMJ Qual Saf2013 Jul 01; 22