%0 Journal Article %A Ronen Rozenblum %A Felix Greaves %A David W Bates %T The role of social media around patient experience and engagement %D 2017 %R 10.1136/bmjqs-2017-006457 %J BMJ Quality & Safety %P bmjqs-2017-006457 %U https://qualitysafety.bmj.com/content/qhc/early/2017/04/20/bmjqs-2017-006457.full.pdf