Table 2

Issues to be addressed by students in the field notes

  1. Describe what happens to the patient from his or her perspective with regard to:

    • Waiting and delays

    • Information given

    • What type of personnel is in contact with the patient

    • Examinations, procedures, etc

  2. Identify any area where one could improve information, routines, etc

  3. Is there any area where there is an obvious need to assure the quality of care, information, etc given?