Table 1

Characteristics of the 14 selected methods

Main thrust
MethodComplexity*ProcessComparisonProblemCustomerCostManagementGeneral methodFocus on safety
*From the least (1) to the most (3) complex method.
†Derived from FOCUS-PCDA.
‡Derived from the utilisation review.
Clinical audit1×
Problem solving1×
HACCP (Hazard Analysis Critical Control Point)1××
PCDA (Plan-Do-Check-Act)1××
CQI (ANAES)†1××
Morbidity and mortality conferences1×
Appropriateness of care‡2×
Failure mode effects and criticality analysis2××
Benchmarking2×
Functional value analysis3×
Quality function deployment3×
Policy management3×
Statistical process control3××
Total productive maintenance3××