Methods and tools rejected by the panel of healthcare professionals
| Rejected method/or tool | Reason for rejection |
|---|---|
| *Initial step in quality function deployment (QFD). | |
| Methods | |
| Systems analysis | Concept/principle common to several methods rather than a method per se |
| Case report reviews | Concept/principle common to several methods rather than a method per se |
| Productivity forces analysis | Unsuited to health care |
| Just in time | Interesting but available information scant |
| Customer needs analysis* | Interesting but available information scant |
| Tools | |
| Control charts | Unsuited to HCOs |
| Matrix data analysis by multivariate factorial statistical methods | Too complex for “beginners” and “intermediates” |