Patients’ and nurses’ mean (SD) scores for the total scale, subscales, and complementary questions, and differences between patients and nurses
| Scale range | Patients’ score (n=198) | Scale range | Nurses’ score (n=196) | p value* | |
|---|---|---|---|---|---|
| *Wilcoxon matched pairs test. | |||||
| Total scale (14 and 12 items, respectively) | 14–70 | 58.6 (8.9) | 12–60 | 48.1 (6.2) | – |
| Subscales: | |||||
| Communication (3 items and 1 item, respectively) | 3–15 | 12.8 (2.4) | 1–5 | 3.9 (1.1) | – |
| Action (4 items) | 4–20 | 14.2 (4.2) | 4–20 | 14.2 (3.2) | 0.979 |
| Trust (4 items) | 4–20 | 18.3 (2.5) | 4–20 | 18.2 (1.8) | 0.098 |
| Environment (3 items) | 3–15 | 13.3 (2.1) | 3–15 | 11.8 (2.1) | 0.000 |
| Complementary questions: | |||||
| Pain: now | 0–10 | 2.5 (2.2) | – | – | – |
| Pain: worst | 0–10 | 5.2 (2.7) | 0–10 | 4.5 (2.4) | 0.000 |
| Pain: lowest | 0–10 | 1.8 (1.8) | – | – | – |
| Dissatisfied/satisfied | 0–10 | 8.7 (1.8) | 0–10 | 7.4 (1.9) | 0.000 |