Table 2

Patients’ satisfaction with their hospital care by willingness to recommend the hospital (n=2249)

Willingness to recommend hospital
Yes definitelyYes sometimesNo
Overall satisfaction
    Poor 0 (0) 7 (1.2%)31 (18.7%)
    Fair 3 (0.2%) 69 (12.1%)76 (45.8%)
    Good 99 (6.9%)216 (37.8%)44 (26.5%)
    Very good530 (36.8%)237 (41.4%)13 (7.8%)
    Excellent810 (56.2%) 43 (7.5%) 2 (1.2%)