Objectives of patient involvement and relevant measures
| Objectives | Relevant measures |
|---|---|
| Adhere to ethical principles | Assess the impact of the processes of involvement at different levels (service design, clinical interactions, feedback systems) with criteria derived from ethical principles |
| Meet patients' preferences | Same as above, but with patient-based criteria |
| Provide improved care process | Assess doctor-patient communication, medical care, organisation of care, etc. |
| Provide improved patient outcomes | Assess patient compliance, health status, anxiety, coping, satisfaction with care, etc. |
| Achieve political or strategic aims | Assess the position on healthcare market, democratic organisation, etc. |