General model | Specific model | |||||
---|---|---|---|---|---|---|
Attribute | Coefficient | p Value | Coefficient | p Value | Standard error | Marginal willingness to wait (minutes) |
Health outcome: | ||||||
Pain (α4) | 0.2496 | 0.0011 | 0.2159 | 0.0002 | 0.5737E-01 | 13.6 |
Process attributes: | ||||||
Staff (α1) | –0.0724 | 0.4763 | – | – | – | – |
Wait (α2) | –0.0183 | 0.0001 | –0.0159 | 0.0001 | 0.2269E-02 | –1 |
Continuity (α3) | 0.4869 | 0.0001 | 0.4538 | 0.0001 | 0.4858E-01 | 28.5 |
Phone (α5) | 0.9289 | 0.0001 | 0.9741 | 0.0002 | 0.1368 | 61.3 |
Length (α6) | 0.6547 | 0.6447 | – | – | – | |
No of individuals | 174 | 174 | ||||
No of observations | 1363 | 1363 | ||||
ρ | 0.0001 | 0.00001 | ||||
Log-likelihood function | –773.1763 | –773.5453 |