Table 1

Implementation design principles and predictors of technology acceptance

Variables affecting success of implementation	Top management commitment	Responsibility/accountability	Structured program	Training	Pilot testing	Communication and feedback	Simulation	End user participation
×, variables dealt with by each design principle.
Uncertainty about change	×	×	×	×	×	×	×	×
Work changes	×		×	×	×	×	×	×
Resistance to change	×		×	×	×	×	×	×
Lack of control	×	×	×	×	×	×	×	×
Ease of use	×			×	×	×	×	×
Usefulness	×		×	×	×	×	×	×
Subjective norms	×	×	×		×	×		×
Self-efficacy	×			×	×	×	×	×
Integration	×		×		×	×		×
Justice	×	×	×	×	×	×	×	×
Readiness for change	×	×	×	×	×	×	×	×
Technology design	×	×	×	×	×	×	×	×