Index | Mean | Median | Observed range | No of items in index | Cronbach’s alpha |
---|---|---|---|---|---|
Workload | 40 | 39 | 0–100 | 2 | 0.70 |
Colleague competence | 76 | 78 | 0–100 | 2 | 0.76 |
Physical layout | 37 | 33 | 0–100 | 3 | 0.68 |
Quality of leadership | 69 | 71 | 0–100 | 7 | 0.87 |
Quality of cooperation | 68 | 67 | 0–100 | 5 | 0.73 |
Clearness of tasks | 62 | 67 | 0–100 | 3 | 0.79 |
Quality of communication | 69 | 75 | 0–100 | 2 | 0.68 |
System continuity | 71 | 75 | 0–100 | 3 | 0.70 |
Continuity of care | 76 | 75 | 0–100 | 2 | 0.57 |