Table 3

 Mean scores and intraclass correlation coefficients (ICCs) by job aspect and level of variation

Mean satisfaction score(scale 0–100)Hospital level variation (% of total variance)Department level variation (% of total variance)Ward level variation (% of total variance)Responder level variation (% of total variance)ICC
*Empty cells represent levels where the re-inclusion of variance did not produce a significantly improved model.
Workload40.318.6 (11.2)84.6 (18.6)351.5 (77.3)0.23
Competence of colleagues76.27.8 (2.2)16.4 (4.7)324.3 (93.1)0.07
Physical layout of workplace37.180.8 (17.6)77.8 (16.9)460.3 (65.5)0.35
Quality of leadership68.516.0 (4.0)95.9 (24.1)285.8 (71.9)0.28
Quality of cooperation68.07.0 (3.3)20.4 (9.7)182.1 (86.9)0.13
Clearness of tasks61.984.9 (17.5)401.3 (82.5)0.18
Quality of communication68.829.4 (5.0)564.2 (95.0)0.05
System continuity70.99.6 (3.0)5.9 (1.9)302.2 (95.1)0.05
Continuity of care75.634.5 (8.4)376.3 (91.6)0.08