How organisations process information
| Pathological | Bureaucratic | Generative |
|---|---|---|
| Power oriented | Rule oriented | Performance oriented |
| Low cooperation | Modest cooperation | High cooperation |
| Messengers shot | Messengers neglected | Messengers trained |
| Responsibilities shirked | Narrow responsibilities | Risks are shared |
| Bridging discouraged | Bridging tolerated | Bridging encouraged |
| Failure→scapegoating | Failure→ justice | Failure→ inquiry |
| Novelty crushed | Novelty→ problems | Novelty implemented |