Table 1 Where residents went to get additional information when they did not get necessary information during sign-out (n = 40)
Information sourcesYes (%)No (%)Got useful information
Went to the chart27 (67.5)13 (32.5)
    Went to progress note14 (35)26 (65)3/14
    Went to attending note8 (20)32 (80)3/8
    Went to consultant note4 (10)36 (90)2/4
    Went to nursing notes10 (25)30 (75)5/10
    Went to other part of the chart6 (15)34 (85)4/6
Phoned someone17 (42.5)13 (57.5)
    Phoned attending9 (22.5)31 (77.5)5/9
    Phoned fellow10 (25)30 (75)6/10
    Phoned chief resident040 (100)NA
    Phoned consultant5 (12.5)35 (87.5)3/5
    Phoned somebody else3 (7.5)37 (92.5)3/3
Went to the computer10 (25)30 (75)
    From MIS*9 (22.5)31 (77.5)2/9
    From CareCast†3 (7.5)37 (92.5)1/3
    Used clinical judgement13 (32.5)27 (67.5)NA
Asked patient/family8 (20)32 (80)3/8
Could not resolve issue1 (2.5)39 (97.5)NA
  • NA, not applicable.

  • People could select multiple choices under each subheading.

  • *MIS, Medical Information System (a hospital-wide computerised physician order entry system).

  • †CareCast, computerised results and document repository.