Table 2

Descriptive statistics for survey items

Item descriptionMeanSD
Factual questions to a nurse (interactional behaviour)
Would you ask a nurse: How long will I be in hospital for?5.601.84
Would you ask a nurse: How long will the pain last?5.511.87
Would you ask a nurse: What signs should I look out for if my wound is not healing as it should?5.311.87
Would you ask a nurse: When can I return to my normal activities5.202.02
Would you ask a nurse: How is the procedure done?4.652.12
Total5.261.56
If a nurse encouraged you to ask the above questions (eg, by saying ‘its ok to ask staff questions’) would you be more willing to ask these questions?5.751.71
Factual questions to a doctor (interactional behaviour)
Would you ask a doctor: How long will the pain last?6.281.37
Would you ask a doctor: How long will I be in hospital for?6.441.30
Would you ask a doctor: When can I return to my normal activities6.231.49
Would you ask a doctor: How is the procedure done?6.161.67
Would you ask a doctor: What signs should I look out for if my wound is not healing as it should?5.801.72
Total6.181.21
If a doctor encouraged you to ask the above questions (eg, by saying ‘its ok to ask staff questions’) would you be more willing to ask these questions?6.031.72
Challenging questions to a nurse (interactional behaviour)
Would you ask a nurse: Can you check that this is the correct medication for me?4.582.54
Would you ask a nurse: What is your name and what do you do?4.422.17
Would you ask a nurse: Why are you removing that piece of monitoring equipment?4.392.29
Would you ask a nurse: Have you washed your hands?3.582.19
Total4.241.84
If a nurse encouraged you to ask the above questions (eg, by saying ‘its Ok to ask staff questions’) would you be more willing to ask these questions?5.501.82
Challenging questions doctor (interactional behaviour)
Would you ask a doctor: Why are you removing that piece of monitoring equipment?4.392.34
Would you ask a doctor: Can you check that this is the correct medication for me?4.412.39
Would you ask a doctor: What is your name and what do you do?3.932.32
Would you ask a doctor: Have you washed your hands?2.742.13
Total3.871.88
If a doctor encouraged you to ask the above questions (eg, by saying ‘its Ok to ask staff questions’) would you be more willing to ask these questions?5.641.73
Notifying nurse (interactional behaviour)
Would you notify a nurse if you thought your wound had become infected?6.730.66
Would you notify a nurse if your hospital identification bracelet came off?6.181.65
Would you notify a nurse if you had not received the results of a medical test?6.161.52
Would you notify a nurse if you thought an error had occurred in your care?5.881.79
Total6.231.00
From the above problems and concerns, if a nurse said to you ‘its ok to notify me of any of these problems or concerns’ would you be more willing to do this?6.001.58
Notifying doctor (interactional behaviour)
Would you notify a doctor if you had not received the results of a medical test?6.281.41
Would you notify a doctor if you thought an error had occurred in your care?6.251.46
Would you notify a doctor if you thought your wound had become infected?6.251.50
Would you notify a doctor if your hospital identification bracelet came off?4.562.37
Total5.831.34
From the above problems and concerns, if a doctor said to you ‘its ok to notify me of any of problems or errors’ would you be more willing to do this?6.241.33
Information provision (non-interactional behaviour)
Would you be willing to bring into hospital medications that you are taking and a list of allergies?6.611.10
If a doctor encouraged you to bring into hospital medications and a list of allergies, would you be more willing to do this?6.361.54
If a nurse encouraged you to bring into hospital medications and a list of allergies, would you be more willing to do this?6.361.51
Information gain (non-interactional behaviour)
Would you want to be given information to help you decide which hospital had the highest safety record for your treatment?5.741.89
If a doctor encouraged you to look at information to help you decide which hospital had the highest safety record, would you be more willing to do this?5.701.81
If a nurse encouraged you to look at information to help you decide which hospital had the highest safety record, would you be more willing to do this?5.231.98
Reporting (non-interactional behaviour)
If you experienced an error in you care would you report this to a national reporting system?4.362.07
If a doctor encouraged you to report an error you experienced in your care to a national reporting system, would you be more willing to do this?5.681.70
If a nurse encouraged you to report an error you experienced in your care to a national reporting system, would you be more willing to do this?5.311.89