Perceived performance/opinion of reference group | ED | GPDS | GPHV | |||
Mean | 95% CI | Mean | 95% CI | Mean | 95% CI | |
Explanation | 5.73 | 5.53 to 5.93 | 5.18 | 4.99 to 5.38 | 5.26 | 5.06 to 5.46 |
Immediate technical examination | 5.51 | 5.33 to 5.68 | 4.68 | 4.50 to 4.85 | 4.54 | 4.35 to 4.73 |
Waiting time | 3.27 | 3.00 to 3.54 | 3.93 | 3.72 to 4.15 | 3.60 | 3.37 to 3.83 |
Access | 5.86 | 5.66 to 6.13 | 5.21 | 5.01 to 5.42 | 5.01 | 4.79 to 5.22 |
Payment | 4.85 | 4.55 to 5.16 | 3.84 | 3.60 to 4.08 | 3.07 | 2.80 to 3.34 |
Partner/close family members | 4.95 | 4.69 to 5.22 | 4.59 | 4.37 to 4.81 | 4.30 | 4.06 to 4.54 |
Friends/other family members | 4.63 | 4.36 to 4.89 | 4.50 | 4.26 to 4.74 | 4.32 | 4.09 to 4.56 |
ED, emergency department; GPDS, general practitioner deputizing services; GPHV, GP home visit.