Table 4

Percentage of patients requesting a second consultation because of complications or unexpected effects in the course of the prescribed treatment, according to the mean duration of the consultation

	GP		Paediatrician
	Patient reported unexpected effects	Patient did not report unexpected effects	Patient reported unexpected effects	Patient did not report unexpected effects
	N (%)	N (%)	N (%)	N (%)
<10 min^*	529 (21.6)	1924 (78.4)	249 (19.2)	1051 (80.8)
11–20 min	812 (16.4)	4137 (83.6)	460 (12.8)	3135 (87.2)
>20 min	236 (15.2)	1315 (84.8)	158 (11.0)	1276 (89.0)
Insufficient consultation time^†	355 (35.4)	647 (64.6)	168 (35.7)	303 (64.3)
Sufficient time	1222 (15.4)	6729 (84.6)	699 (11.9)	5159 (88.1)
Same doctor usually seen	1056 (14.8)	6099 (85.2)	557 (10.9)	4541 (89.1)
Doctor frequently changed	521 (29.0)	1277 (71.0)	310 (25.2)	921 (74.8)
Total patients	1577 (17.6)	7376 (82.4)	867 (13.7)	5462 (86.3)

Data as a percentage represent the frequency of patients reporting having needed to return to the health centre because something went wrong with the treatment. All p<0.001.
↵* Mean duration of the consultation.
↵† Patient perception of whether or not consultation time was sufficient.