The mean percentage of patients' satisfaction in reformed and non-reformed PHC units/centres towards healthcare providers (physicians and nurses)
| Reformed (mean (SD)) | Non-reformed (mean (SD)) | Student t test | p Value | |
| Towards physicians | ||||
| Consultation time | 96.7 (7.2) | 82.6 (29.1) | 6.464 | <0.0001 |
| Proper hearing | 97.6 (5.2) | 84.6 (18.9) | 9.060 | <0.0001 |
| Proper explanation of the treatment | 97.9 (5.0) | 85.9 (46.4) | 3.515 | <0.0001 |
| Proper care | 97.2 (6.0) | 89.6 (13.6) | 7.096 | <0.0001 |
| Privacy during consultation | 97.7 (7.2) | 80.5 (20.1) | 11.122 | <0.0001 |
| Towards nurses | ||||
| Proper care | 93.1 (10.0) | 81.2 (15.9) | 8.688 | <0.0001 |
| Proper communication | 93.2 (10.7) | 80.7 (15.2) | 9.238 | <0.0001 |
PHC, primary health care.