Trainees' ratings of the degree to which they ‘completely’ met the learning objectives (numbers in parentheses represent the number of trainees at the session)
| Cohort 1 2005 | Cohort 2 2006 | Cohort 3 2007 | ||||
| Learning objective | No | % | No | % | No | % |
| Explain the concept of patient centred care | 8 (14) | 57 | 7 (8) | 88 | 8 (9) | 89 |
| Review evidence for patient centred approaches to communicating | 8 (14) | 57 | 7 (8) | 88 | 8 (9) | 89 |
| Reflect on how this evidence relates to their own clinical practice | 8 (14) | 57 | 7 (8) | 88 | 7 (9) | 78 |
| Outline models of patient centred consultations | 9 (14) | 64 | 7 (8) | 88 | 8 (9) | 89 |
| Consider partnership models for relationships with patients | 8 (14) | 57 | 7 (8) | 88 | 8 (9) | 89 |
| Identify your strengths in patient assessment | 8 (13) | 62 | 7 (8) | 88 | 8 (9) | 89 |
| Identify your areas for development in patient assessment | 8 (13) | 62 | 7 (8) | 88 | 8 (9) | 89 |
| Identify challenges when giving (and receiving) feedback to (and from) colleagues | 9 (13) | 69 | 7 (8) | 88 | 8 (9) | 89 |
| Discuss strategies for giving effective feedback | 9 (13) | 69 | 7 (8) | 88 | 8 (9) | 89 |
| Describe the importance of feedback for professional development | 9 (13) | 69 | 7 (8) | 88 | 9 (9) | 100 |
| Identify effective presentation skills | 11 (11) | 100 | 7 (7) | 100 | 7 (7) | 100 |
| Use effective skills for making case presentations to colleagues | 9 (11) | 82 | 7 (7) | 100 | 6 (7) | 86 |
| Describe principles of effective handover | 8 (11) | 73 | 7 (7) | 100 | 7 (7) | 100 |
| Identify your strengths and weaknesses in simulated handovers | 8 (11) | 73 | 6 (7) | 86 | 6 (7) | 86 |
| Identify your areas for development in handover skills | 7 (11) | 64 | 6 (7) | 86 | 6 (7) | 86 |
| Describe ways in which written communications are used in healthcare | 8 (12) | 67 | 6 (6) | 100 | 6 (6) | 100 |
| Identify key aspects of effective written communications | 8 (12) | 67 | 6 (6) | 100 | 6 (6) | 100 |
| List basic abbreviations and their meanings commonly used in medical histories | 11 (12) | 92 | 6 (6) | 100 | 5 (6) | 83 |
| Describe ways in which a patient's individuality can be maintained in written communications | 8 (12) | 67 | 5 (6) | 83 | 5 (6) | 83 |
| Describe general principles of information giving | 8 (10) | 80 | 5 (6) | 83 | 8 (8) | 100 |
| Outline how these principles are relevant in consultations | 8 (10) | 80 | 5 (6) | 83 | 8 (8) | 100 |
| Demonstrate competence in giving information to patients about a procedure | 7 (10) | 70 | 5 (6) | 83 | 7 (8) | 88 |
| Identify your areas for development in giving information to patients | 7 (10) | 70 | 5 (6) | 83 | 7 (7) | 100 |
| Describe principles of giving information over the telephone | 8 (11) | 73 | 5 (6) | 83 | 7 (7) | 100 |
| Describe the SBAR protocol for giving information about a critical situation | 8 (11) | 73 | 5 (6) | 83 | 6 (7) | 86 |
| Recognise that ‘bad’ news is defined by the recipient | 9 (13) | 69 | 5 (6) | 83 | 7 (7) | 100 |
| Describe attitudes and skills for sharing ‘bad’ news with patients | 10 (13) | 77 | 6 (6) | 100 | 7 (7) | 100 |
| Reflect on your ability to give ‘bad’ news | 10 (13) | 77 | 5 (6) | 83 | 7 (7) | 100 |
| Describe cultural groups to which people belong | 9 (12) | 75 | 5 (6) | 83 | 7 (7) | 100 |
| Identify how cultural issues may affect communication | 9 (12) | 75 | 5 (6) | 83 | 7 (7) | 100 |
| Identify a range of strategies for managing cross-cultural communication | 9 (12) | 75 | 5 (6) | 83 | 7 (7) | 100 |
| Describe difficulties that may arise if family members or relatives are used as interpreters | 9 (12) | 75 | 5 (6) | 83 | 7 (7) | 100 |
| Describe the skills required by healthcare professionals when working with interpreters | 9 (12) | 75 | 5 (6) | 83 | 7 (7) | 100 |
SBAR protocol, Situation, Background, Assessment, Recommendation protocol.