Learning session | Method | Topic | Key aspects, tools and processes |
---|---|---|---|
1 ‘Getting started’ | Adobe connect | Assessing your CF centre | Accelerating improvement of CF care action guide |
2 ‘Getting to know the LLC community and curriculum’ | Face to face meeting | DMIC overview:
| Link CFFPR data with CF centre assessment data to inform improvements. Practice the curriculum tools and processes with the help of faculty and coaches. Link practice guidelines to change ideas. Practice effective meeting skills, including brainstorming and multi-voting. Introduction to improvement measurement and homework. |
3 ‘Journey begins’ | Adobe Connect | Progress reports and template, DMIC review, run charts | Progress report template DMIC materials and tools Run chart templates, homework |
4 ‘Journey continues’ | Adobe Connect | Progress reports 5s to standardise the workplace Measurement: SPC | Progress report template 5s worksheets. Measurement SPC templates and homework |
5 ‘Getting ready to do a site visit’ | Adobe Connect | Progress reports Ethnography and observation skills Benchmarking Executive summaries | Progress report template Observation worksheets Executive summary template |
6 ‘The site visit and preparing for the summer’ | Face to face meeting | Progress reports: PowerPoint Observing CF clinic in operation, patient and family advisory board Gaining customer knowledge Mesosystems Presenting/writing skills Measurement computer labs | PowerPoint presentation templates Observation worksheets Gaining customer knowledge worksheets CFRD change ideas Mesosystem worksheets Computers for measurement labs |
7 ‘Reconnecting’ | Adobe Connect | Progress reports | Progress report template Review of DMIC |
8 ‘Preparing for NACFC’ | Adobe Connect | Progress reports Poster presentation | Progress report template Poster template |
9 ‘NACFC and preparing for transition’ | Face to face meeting | Progress reports via posters Sustaining improvement SDSA and playbooks Advanced measurement Plan for coach 6 month check in | Posters SDSA worksheet Playbook checklist Measurement templates Action plan and Gantt chart |
10 ‘6 month post LLC check in’ | Telephone, email or face to face | Progress report Needs assessment Select future ‘check in’ with coach | Progress report template Needs assessment tool |
5s, sort, straighten, shine, standardise and sustain; CF, cystic fibrosis; CFRD, cystic fibrosis related diabetes; CFFPR, CF Foundation Patient Registry; DMIC, Dartmouth Microsystem Improvement Curriculum; LLC, Learning and Leadership Collaborative; NACFC, North American CF Conference; PDSA, plan-do-study-act; SDSA, standardise-do-study-act; SPC, Statistical Process Control.