Table 3

Mean scores (95% CI) of practice staff for each of the 10 items on the Warr–Cook–Wall job satisfaction scale*

WCW itemsPhysician (n=676)Physician colleagues (n=305)Non-physician staff (n=3011)p Value
1. Amount of variety in job5.70 (5.60–5.79)5.59 (5.46–5.73)5.93 (5.89–5.97)<0.001¶
2. Opportunity to use abilities5.36 (5.24–5.47)5.52 (5.38–5.67)5.82 (5.77–5.86)<0.001‡
3. Freedom of working method5.67 (5.56–5.78)5.70 (5.56–5.84)5.82 (5.77–5.86)0.012§
4. Amount of responsibility5.62 (5.52–5.73)5.74 (5.61–5.87)5.92 (5.87–5.96)<0.001¶
5. Physical working condition5.16 (5.04–5.27)5.40 (5.26–5.55)5.62 (5.57–5.67)<0.001‡
6. Hours of work4.38 (4.26–4.51)4.82 (4.64–5.00)5.73 (5.68–5.78)<0.001‡
7. Income4.36 (4.23–4.48)4.66 (4.49–4.83)4.77 (4.71–4.83)<0.001‡
8. Recognition for work5.57 (5.48–5.67)5.57 (5.44–5.71)5.42 (5.37–5.48)0.015§
9. Colleagues and fellow workers5.98 (5.90–6.06)5.97 (5.86–6.07)6.17 (6.14–6.21)<0.001¶
10. Overall job satisfaction5.55 (5.46–5.63)5.58 (5.47–5.70)5.94 (5.90–5.98)<0.001¶
  • * Possible score for each item between 1 (extremely dissatisfied) and 7 (extremely satisfied).

  • ANOVA including post hoc False Discovery Rate.

  • Statistical significances ‡between all three groups; §between physician and non-physician staff; ¶between physician/physician colleagues and non-physician staff.