Table 1

Composition of hospital reporting performance indexes

IndexItem values*Survey items in the index
Supportive environment (sum of 2 items; takes values 0, 1, 2)0 or 1Always keeps identity private for reporters who identify themselves
0 or 1Provides for anonymous reporting for all reporters
Reporting by a range of staff (sum of 2 items; takes values 0, 1, 2)0 or 1At least some of its reports came from physicians
0 or 1At least some reports were submitted by technicians, therapists, pharmacy staff, or other staff
Timely distribution of reports (sum of 3 items; takes values 0, 1, 2, 3)0 or 1Distributes summary reports within the hospital
0 or 1Produces summary reports on a monthly basis or more frequently
0 or 1Distributes reports within 2 weeks after the end of reporting period
Review of reports by key departments and committees (sum of 2 items; takes values 0, 1, 2)0 or 1Always provides reports to all of hospital administration, nursing department, and medical administration
0 or 1Discusses adverse events at both the hospital board or board committee and the medical executive committee
  • * Each index is equal to the sum of the values for the items it includes. If responses to all items are 0, then the index is equal to 0; if responses to all items are 1, then the index is the maximum score.