Results of the analysis—categories, subthemes and themes
| Category | Subtheme | Theme |
|---|---|---|
| 1. Exchanging information | 1. Exchanging information | A. Experience of participation |
| 2. Not actively participating | 2. Own activity | |
| 3. Actively participating | ||
| 4. Meetings between patients and healthcare providers | 3. Encounter-related factors | B. Enablers for participation |
| 5. Healthcare providers attitude and empathy | ||
| 6. Feelings of trust | ||
| 7. Patient empowerment | 4. Patient-related factors | |
| 8. Patient preference | ||
| 9. Beliefs and experiences about organisational aspects | 5. Organisational factors |