Table 4

Convenience of care: sociodemographic associations and interactions with trial arm

Mean difference in convenience of care* (95% CI)Global p value
Model E†: N=11 243
Trial arm
 Reference: usual care
  GP triage1.99 (−0.49 to 4.47)<0.001
  Nurse triage5.69 (3.19 to 8.20)
Patient characteristic
 Age (reference: 25–59 years)
  Under 5 years3.11 (1.48 to 4.74)
  5–11 years4.28 (2.35 to 6.21)
  16–24 years4.24 (2.51 to 5.97)<0.001
  60–74 years−3.35 (−4.54 to −2.17)
  75 years and over−2.68 (−4.21 to −1.15)
 Patient deprivation‡ (reference: Quintile 1; least deprived)
  Quintile 2−1.27 (−2.54 to <−0.01)
  Quintile 3−1.05 (−2.39 to −0.28)0.001
  Quintile 4−0.01 (−1.59 to 1.57)
  Quintile 5−4.05 (−6.35 to −1.75)
 Ethnic group (reference: white)
  Other ethnic group6.36 (4.16 to 8.56)<0.001
 Ease of taking time away from work to attend surgery (reference: not relevant§)
  Can take time away from work easily−1.56 (−2.76 to −0.36)
  Can take time away from work with difficulty4.64 (3.39 to 5.89)<0.001
  Cannot take time away from work9.02 (7.39 to 10.65)
 Presence of long-standing health condition (reference: no long-standing health condition)
  Long-standing health condition present1.90 (1.00 to 2.81)<0.001
  • *Positive mean difference indicates lower convenience of care in comparator group; scale 0–100.

  • †Adjusted for practice site, size and practice-level deprivation.

  • ‡IMD 2010 score and rank derived from residential postcode data mapped to lower super output area; https://www.gov.uk/government/publications/english-indices-of-deprivation-2010.

  • §Patient does not work, for example, a child or non-working adult.

  • GP, general practitioner; IMD, Indices of Multiple Deprivation.