Associations of the extended hours access scheme with patient experience by ability to take time off work to see a general practitioner (GP), estimated using multilevel random-effects regression models
| Satisfaction with opening hours | Experience of making an appointment | Overall experience | |
|---|---|---|---|
| Cannot take time off | |||
| Mean difference (95% CI) | 2.08 (1.53 to 2.63) | 0.65 (0.04 to 1.26) | 0.27 (−0.18 to 0.71) |
| p Value | <0.001 | 0.035 | 0.237 |
| Standardised mean difference | 0.47 | 0.09 | 0.06 |
| Can take time off | |||
| Mean difference (95% CI) | 1.52 (1.16 to 1.89) | 0.57 (0.10 to 1.03) | 0.37 (0.04 to 0.69) |
| p Value | <0.001 | 0.017 | 0.028 |
| Standardised mean difference | 0.34 | 0.08 | 0.09 |
| Not working* | |||
| Mean difference (95% CI) | 0.87 (0.60 to 1.15) | 0.39 (−0.01 to 0.79) | 0.30 (0.03 to 0.57) |
| p Value | <0.001 | 0.057 | 0.028 |
| Standardised mean difference | 0.20 | 0.06 | 0.07 |
Categories based on responses to ‘If you need to see a GP at your GP surgery during your typical working hours, can you take time away from your work to do this?’.
Model specification is the same as for random effects regression model in table 6 with interaction terms added between participation in the extended hours access scheme and ability to take time off work to see a GP.
p Values for joint tests of interaction terms were <0.001 (opening hours), 0.315 (appointment) and 0.788 (overall).
*Full-time education, unemployed, sick or disabled, retired, looking after home, other.