Measuring patient-perceived quality of care in US hospitals using Twitter
Jared B Hawkins, John S Brownstein, Gaurav Tuli, Tessa Runels, Katherine Broecker, Elaine O Nsoesie, David J McIver, Ronen Rozenblum, Adam Wright, Florence T Bourgeois, Felix Greaves
BMJ Quality & Safety Jun 2016, 25 (6) 404-413; DOI: 10.1136/bmjqs-2015-004309