Original article
Patient feedback as a tool to influence physician counseling

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Abstract

Patient surveys were used to augment information given to physicians concerning their performance in treating hypertensive patients as part of a continuing medical education program committed to the concept that individualized feedback may motivate physicians to change their approach to treatment. The survey obtained data on medication compliance, use of dietary salt, alcohol consumption, exercise, and relaxation practice. Patient attitudes were measured concerning their perception of the importance of these targeted behaviors to blood pressure control. They were asked how difficult it was to carry out these behaviors and whether they needed further information on them. One hundred eleven physicians participated and survey data was obtained from 2,044 of their patients. The data from each participant's patients were compared to data from the patients of the other physicians in the study. The collective data were then used as a needs assessment mechanism to enhance the physicians' educational program.

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The project described in this paper was supported by the National Heart, Lung and Blood Institute Grant No. HL31305.

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