DANGER ZONE
Avoid Verbal Orders

https://doi.org/10.1016/j.jen.2004.01.014Get rights and content

First page preview

First page preview
Click to open first page preview

References (4)

  • USP-ISMP Medication Error Reporting Program. Reports received 1971-present. Huntington Valley (PA):...
  • Joint Commission on Accreditation of Healthcare Organizations. National patient safety goals [online] [accessed 2003...
There are more references available in the full text version of this article.

Cited by (10)

  • A framework for analyzing data from the electronic health record: Verbal orders as a case in point

    2012, Joint Commission Journal on Quality and Patient Safety
    Citation Excerpt :

    These spoken orders may include a single order or a set of many orders given during an individual ordering event (for example, ordering a laboratory test, discontinuing one medication, and starting a second medication), and may span all categories of orders (for example, diagnostic tests, clinical consultations, medications, other therapeutic interventions). Because of the potential number and complexity of the VOs being given—and factors potentially affecting the verbal communication, hearing, and/or interpretation of the orders—concerns about the potential for error have led to recommendations to minimize their use5–10 and institute organizational policies governing their use.11–14 Clearly, an institution’s VO policies must address both face-to-face and telephone VOs.14

  • The outcomes of emergency pharmacist participation during acute myocardial infarction

    2012, Journal of Emergency Medicine
    Citation Excerpt :

    Medication errors and drug-related adverse events are a significant concern in the emergency department (ED) (1). This setting is particularly vulnerable to these therapeutic misadventures owing to several facets of practice in this environment (2–4). Specifically, this is characterized by the high prevalence of verbal orders, frequent use of high-risk intravenous medications, lack of prospective pharmacy review before medication dispensing, and frequent provider interruptions as a result of high patient volumes.

  • A review of verbal order policies in acute care hospitals

    2012, Joint Commission Journal on Quality and Patient Safety
View all citing articles on Scopus
*

ISMP is a nonprofit organization that works closely with health care practitioners, consumers, hospitals, regulatory agencies and professional organizations to educate caregivers about preventing medication errors. ISMP is the premier international resource on safe medication practices in health care institutions. If you would like to report medication errors to help others, E-mail us at: [email protected] or call (800) FAIL-SAF(e). This Medication Error Reporting Program keeps information confidential and secure. We will include only the level of detail that the reporter wishes in our publications.

View full text