Clinical Issues
Nurse‐Physician Communication During Labor and Birth: Implications for Patient Safety

https://doi.org/10.1111/j.1552-6909.2006.00075.xGet rights and content

Objectives

To describe communication between nurses and physicians during labor within the context of the nurse‐managed labor model in community hospitals and its relationship to teamwork and patient safety.

Design

Multicenter qualitative study involving focus groups and in‐depth interviews.

Setting

Labor and birth units in 4 Midwestern community hospitals.

Participants

54 labor nurses and 38 obstetricians.

Methods

Focus groups and in‐depth interviews were conducted using open‐ended questions. Data were analyzed using inductive coding methods to gain understanding from the perspective of those directly involved.

Main outcome measures

Description of interdisciplinary interactions during labor.

Results

Nurses and physicians shared the common goal of a healthy mother and baby but did not always agree on methods to achieve that goal. Two clinical situations critical to patient safety (fetal assessment and oxytocin administration) were frequent areas of disagreement and sources of mutual frustration, often leading to less than optimal teamwork. Minimal communication occurred when the mother and fetus are doing well, and this seemed to be purposeful and considered normal. Physicians and nurses had distinct opinions concerning desirable traits of members of the other discipline.

Conclusions

Interdisciplinary communication and teamwork could be improved to promote a safer care environment during labor and birth.

Section snippets

Design

Focus group methodology (Kitzinger & Barbour, 1999) was used to explore expert labor nurses’ views of their role in caring for women during labor and their ability to affect clinical outcomes. In‐depth interviews (Johnson, 2002) of obstetricians from the same institutions were used to explore their opinions of whether expert labor nurses influenced labor and birth outcomes and to verify nurses’ perceptions of interdisciplinary interactions during labor. Institutional review board approval was

A Common Goal

Nurses and physicians shared a common goal for the outcome of labor and birth, a healthy mother and baby.

Nurse: Our ultimate goal is for a healthy baby and a health mom. Babies come out two ways, vaginally and by cesarean section. We do our best to make sure either way turns out fine.

Physician: My overall goal is a happy mom and a happy healthy baby and to achieve that I am willing to be flexible about a lot of the details. Some things are immaterial to me as long as those goals are achieved.

Discussion: Implications for Perinatal Patient Safety

Patient safety is predicated on trust, open communication, and effective interdisciplinary teamwork. Communication implies a transfer of information. Ideally that information is accurate and timely, and conveyed with mutual respect. Teamwork is a complementary relationship of interdependence (Sherwood, Thomas, Bennett, & Lewis, 2002). Nurses and physicians must rely on each other during labor; each contributing a unique aspect of care needed for optimal outcomes. Effective teamwork requires

Conclusions

Overall, physicians and nurses viewed each other and their routine interactions during labor favorably. They seemed generally happy with their current methods and amounts of communication and teamwork. Both indicated they trusted and respected each other for the most part and “worked well together.” The common goal of a healthy mother and baby was mentioned often in the discussions.

Yet, descriptions of their patterns of communication and behaviors were not always reflective of effective

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