Now are you satisfied? The 1998 American Customer Satisfaction Index

Fortune. 1998 Feb 16;137(3):161-8.
No abstract available

MeSH terms

  • Commerce / classification
  • Commerce / standards
  • Commerce / statistics & numerical data
  • Consumer Behavior / statistics & numerical data*
  • Data Collection
  • Hospitals / standards
  • Hospitals / statistics & numerical data
  • Industry / classification
  • Industry / standards*
  • Industry / statistics & numerical data
  • United States