Abstract
This article considers the importance of handover as a means of communicating important patient information from one nursing shift to the next. It describes the development of a guide, based on Essence of Care benchmarks, intended to improve the quality of nursing handover. A post implementation audit suggests that once staff were familiar with the guide, handovers became more structured and informative.
MeSH terms
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Aged
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Attitude of Health Personnel
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Benchmarking
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Communication*
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Continuity of Patient Care / standards*
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Documentation / standards
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Education, Nursing, Continuing
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Geriatric Nursing / education
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Geriatric Nursing / standards
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Health Services Needs and Demand
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Hospitals, Community
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Humans
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Interprofessional Relations*
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Models, Nursing
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Nursing Audit
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Nursing Evaluation Research
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Nursing Records / standards
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Nursing Staff, Hospital / education
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Nursing Staff, Hospital / organization & administration*
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Nursing Staff, Hospital / psychology
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Patient Care Planning / standards
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Practice Guidelines as Topic*
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Rehabilitation Centers
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Total Quality Management / organization & administration