Simple example of a practical solution to make patient feedback more useful

BMJ Qual Saf. 2018 Feb;27(2):155. doi: 10.1136/bmjqs-2017-007070. Epub 2017 Jul 26.

Authors

L Marjon Dijkema¹, Lisa W Dümmer¹, Jasmijn D Generaal¹, Merel B Klunder¹, Anna Bouwknegt¹, Frederik Keus¹, Iwan C C van der Horst¹

Affiliation

¹ Department of Critical Care, University of Groningen, University Medical Center Groningen, Groningen, Netherlands.

PMID: 28747325
DOI: 10.1136/bmjqs-2017-007070

No abstract available

Keywords: Complexity; Continuous Quality Improvement; Critical Care; Evaluation Methodology; Patient Satisfaction.

Publication types

Letter
Comment

MeSH terms

Feedback*
Humans
Patient Satisfaction*