Wisdom of patients: predicting the quality of care using aggregated patient feedback

A Griffiths, MP Leaver - BMJ quality & safety, 2018 - qualitysafety.bmj.com
Background The Care Quality Commission (CQC) is responsible for ensuring the quality of
healthcare in England. To that end, CQC has developed statistical surveillance tools that …

[HTML][HTML] Safety culture in financial trading: An analysis of trading misconduct investigations

MP Leaver, TW Reader - Journal of Business Ethics, 2019 - Springer
High-profile failures in financial trading have led to interest in how the culture of the industry
produces risky and unethical behaviours among traders. Yet, there is no established …

Human factors in financial trading: an investigation of error, non-technical skills and culture

MP Leaver - 2017 - etheses.lse.ac.uk
The financial crisis of 2008 was the most severe crisis since the great depression: millions of
jobs and billions of pounds of household income were lost, resulting in pervasive …