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Leading organisational learning in health care
  1. J S Carroll1,
  2. A C Edmondson2
  1. 1MIT Sloan School of Management, Cambridge, MA 02139, USA
  2. 2Harvard Business School, Boston, USA
  1. Correspondence to:
 Professor J Carroll, MIT Sloan School of Management, 50 Memorial Drive, Cambridge, MA 02139, USA;


As healthcare organisations seek to enhance safety and quality in a changing environment, organisational learning practices can help to improve existing skills and knowledge and provide opportunities to discover better ways of working together. Leadership at executive, middle management, and local levels is needed to create a sense of shared purpose. This shared vision should help to build effective relationships, facilitate connections between action and reflection, and strengthen the desirable elements of the healthcare culture while modifying outdated assumptions, procedures, and structures.

  • organisational learning
  • leadership
  • teamwork

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