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Lessons learned from non-medical industries: root cause analysis as culture change at a chemical plant
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  1. Correspondence to:
 Dr J S Carroll, MIT Sloan School of Management, 50 Memorial Drive, Cambridge, MA 02139, USA;
 jcarroll{at}mit.edu
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Carroll JS, Rudolph JW, Hatakenaka S
Lessons learned from non-medical industries: root cause analysis as culture change at a chemical plant

Publication history

  • First published September 1, 2002.
Online issue publication 
September 01, 2002

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