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Evaluation of quality improvement programmes
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  • Published on:
    Guidelines can be derived from research into quality programmes

    Dear Editor

    I would like to thank Dr Checkland for her thoughtful comments on our paper about evaluating quality programmes. I have some sympathy with her views and for the intriguing proposal about research in this area which she makes. I would agree that insufficient attention has been given to how features of organisations described in organisational theory influences how quality programmes are carried throu...

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    Conflict of Interest:
    None declared.
  • Published on:
    Quality improvement programmes: time for a rethink?

    Dear Editor

    I read the paper by Ovretveit and Gustafsen with interest, as I believe that this is a neglected area. I found their paper admirably clear and concise, and I would agree with many of their points. However, I feel that they have neglected one important area.

    In their discussion of the ways in which this kind of research could be improved, they discuss the need for empirically based explanatory theo...

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    Conflict of Interest:
    None declared.