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The culture of safety: results of an organization-wide survey in 15 California hospitals
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  • Published on:
    What is a 'safety culture'?
    • Martin N Marshall, Professor of General Practice
    • Other Contributors:
      • Diane Parker, Aneez Esmail, Sue Kirk, Tanya Claridge

    Dear Editor

    We welcome Singer and colleague’s contribution to developing the concept of a safety culture.[1] Policy-makers, managers and clinicians are slowly realising that patient safety will not be improved solely by counting adverse events or by introducing technical innovations. History tells us that when these initiatives are evaluated the results will probably show a marginal impact on patient safety, and one...

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    Conflict of Interest:
    None declared.
  • Published on:
    Re Article: Qual Saf Health Care 2003; 12 : 112-118

    Dear Editor

    Congratulations to the authors for this wonderful comprehensive survey undertaken across 15 hospitals regarding safety cultures. The results of an overall response rate of only 47.4%, was largely due to the poor response for physicians (33%) . Efforts need to be taken to increase the response rate for a more reliable study result. The majority of participants in the survey responded in ways which in...

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    Conflict of Interest:
    None declared.